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How to get Mounjaro online in Canada

With Livewell, you can get Mounjaro prescribed by a licensed healthcare practitioner and delivered to your door for free.

About Mounjaro
Tirzepatide injection
1 injector pen per pack (2.5 to 15mg doses)
Health Canada approved
Why Livewell
Prescribed online same-day
Free shipping, or in-pharmacy pickup
Messaging with a medical provider
Am I eligible?

How Livewell Works

Step 1 Today
Tell us about your health
Answer a few simple questions about your symptoms and health history.
Step 2 Within 24 hours
Receive a treatment plan
Your healthcare practitioner will build a personalized plan just for you.
Step 3 Within 2-3 days
Get your medication
Your medication will ship to you for free in discreet packaging. Or you can take your prescription to your local pharmacy for in-person pickup.
Step 4 Anytime
Ongoing care and support
Connect with your healthcare practitioner any time you need them.
Your data is secure and protected by medical secrecy

What is Mounjaro?

Mounjaro belongs to the glucose-dependent insulinotropic polypeptide (GIP) and glucagon-like peptide-1 (GLP-1) receptor agonist family of medications.

It’s primarily used as a treatment for type 2 diabetes mellitus, in combination with metformin. These treatments are done as part of an overall treatment plan that includes dietary changes and exercise.

Typically, Mounjaro is used in monotherapy when the person has contraindications or an intolerance to metformin.

For more resources, including a full list of the risks and benefits of Mounjaro, please review the product monograph.

How does Mounjaro work?

Mounjaro’s main function is to lower your blood sugar levels, by helping your body release more insulin when your blood sugar is high.

Mounjaro also works by reducing levels of glucagon, which is a hormone in your body that prevents blood sugar from decreasing too much.

What is Mounjaro used for?

Mounjaro is primarily used as a treatment for people with type 2 diabetes, in combination with dietary changes and exercise.

In some cases, Mounjaro is used by itself, as part of monotherapy. However, in some cases, it’s used in tandem with other medications.

The most effective treatment plan needs to be determined by a licensed healthcare practitioner, based on each person’s current needs and medical history.

How do you take Mounjaro?

The specific dosage of Mounjaro selected for you will be determined by your healthcare practitioner, but different doses are used the same way.

Mounjaro injections are meant to be used under the skin (subcutaneously), which means you should never inject Mounjaro into muscles or veins.

Follow the instructions on the package of your injection to prepare your dose. The best places to inject Mounjaro are the front of the abdomen (stomach), the front of the thighs, and the upper arms.

You should only ever take your prescribed dose of Mounjaro, and for the medication to work most effectively, it’s best to take it at the same time each week.

What are the common side effects of Mounjaro?

The most common side effects from taking Mounjaro injections include:

  • Bloating
  • Constipation
  • Decreased appetite
  • Diarrhea
  • Fatigue or feeling tired
  • Gas (flatulence or burping)
  • Increased heart rate
  • Indigestion
  • Reactions at the injection site (i.e., bruising, pain, irritation, itching, and rash)
  • Nausea
  • Acid reflux or heartburn (gastro-esophageal reflux disease)
  • Stomach pain
  • Vomiting
  • Unexpected weight loss

If you start to experience any serious side effects when taking your Mounjaro injections, be sure to talk to your Livewell healthcare practitioner. They may be able to suggest alternative dosages or medications that may work better for you.

Who shouldn't take Mounjaro?

It's important to note that certain people shouldn't use Mounjaro, including:

  • People under the age of 18
  • People over the age of 65
  • People allergic to tirzepatide or any other ingredient in Mounjaro
  • People who have had (or have family members who have had) Medullary Thyroid Cancer (MTC)
  • People who have Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
  • People who are pregnant or breastfeeding

In addition to this, there areothers who should be cautious about using Mounjaro. These are people who:

  • Have type 1 diabetes
  • Have heart conditions that increase their heart rates
  • Have experienced severe allergic reactions in the past to GLP-1 receptor agonists
  • Have ever had diabetic ketoacidosis (increased ketones in the blood or urine)
  • Have severe stomach problems or issues with digestion

If you believe any of these additional conditions could apply to you, be sure to tell your Livewell healthcare practitioner during your assessment. They may be able to suggest alternative medications that could work better for you.

Trusted by over 45,000 Canadians

I was a little nervous about trying this out since they are new and don't have a lot of reviews but I was very happy with the service. Very fast shipping and the help team was responsive and answered my questions. Amazing
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Really nice and helpful
Received my prescription super quickly. The medical staff were really nice and helpful and provided me with the type of medication that I wanted, so nothing but good things to say.
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Love the service!
I was happily surprised to see that this service exists in Canada. It was very simple to use, shipping was fast, and you have a chance to connect with a health care provider if you have any questions. Love the service!
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Frequently asked questions about Mounjaro®

Mounjaro 101

What is the difference between Mounjaro and tirzepatide?

Mounjaro is one of the brand names for the medication tirzepatide. Mounjaro's active ingredient is the tirzepatide molecule.

How much is a one month supply of Mounjaro?

In Canada, the cost of a one-month supply of Mounjaro will vary depending on your coverage eligibility and the province. The pricing (before insurance coverage) is discussed during your online visit.

How many doses are there in a Mounjaro pen?

Mounjaro comes in 6 different injectable pen formats: 2.5 mg/0.5 mL, 5 mg/0.5 mL, 7.5 mg/0.5 mL, 10 mg/0.5 mL, 12.5 mg/0.5 mL, and 15 mg/0.5 mL. Each pen holds multiple doses (usually 4 doses). Dosing per pen is dependent on your prescription which can be discussed with your Livewell healthcare practitioner.

Can I get a Mounjaro prescription online?

Yes, you can get Mounjaro online in Canada, but first you’ll need to speak with a licensed healthcare practitioner to ensure Mounjaro is right for you.

If they believe Mounjaro is the right medication for you, they’ll be able to write you a prescription, and with Livewell, you can have your medication shipped directly to your home for free.

How do I get a Mounjaro prescription?

Requesting an online Mounjaro prescription through Livewell is a quick, seamless process.

All you need to do is complete an online assessment, at your convenience. One of our healthcare experts will be happy to talk to you about Mounjaro, based on your health and medical history.

Can I buy Mounjaro online?

You can’t buy Mounjaro online without a prescription, but with Livewell you can get Mounjaro prescribed online, if it’s an appropriate treatment option for you.

Complete a short online assessment, and if you’re approved by a healthcare practitioner, your medication will be shipped to your door for free.

Do I need an appointment to get a Mounjaro prescription in Canada?

No, you don’t need an appointment at a doctor’s office. You need to speak with a licensed healthcare practitioner, like those you’ll find at Livewell, in order to get Mounjaro online in Canada.

Thankfully, you can complete an online assessment with a registered healthcare practitioner from Livewell, on your schedule. No long waits or sitting around a doctor’s office.

Is Mounjaro available over-the-counter?

No, getting Mounjaro online in Canada requires a prescription from a licensed healthcare practitioner, like those you’ll find at Livewell.

‍Is Mounjaro covered by insurance?

In some cases, getting Mounjaro may be covered by your insurance company. Speak to your insurance representative to see whether you’re covered to get Mounjaro prescriptions online.

The good news is that if your prescription is covered, Livewell is able to bill your insurer directly, and then mail your medication right to your home at no extra cost.

It's important to note that insurance coverage for online medications through Livewell doesn't include the cost of your assessment.

Livewell 101

What is Livewell?

Livewell is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Who can use Livewell?

Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship medication outside of these provinces at this time.

Does Livewell replace my doctor?

No. Livewell provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.

Can I be accurately assessed remotely?

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialist to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

It's an emergency. What do I do?

Call 911 or proceed to your nearest emergency room immediately. Livewell is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

Online Visits

How does this visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Livewell healthcare practitioners.

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.

If your practitioner has determines a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.

Do I need to complete my online visit at a scheduled time?

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Does the online visit require a phone or video appointment?

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Livewell account.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

How quickly will a healthcare practitioner review my online visit?

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email and we’ll look into it.

Can I just get the medication and skip the online visit?

No. A prescription written by a licensed healthcare practitioner is required for all medication currently provided through Livewell’s service. If you already have a prescription with at least one refill remaining, you can transfer it to the Livewell Pharmacy network.

Please email our Customer Support team at and they will be able to assist you with the transfer.


How long will it take to get my medication?

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

Is your packaging discreet?

Absolutely. All Livewell shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.

Do I have to be home to receive my package?

A signature upon delivery may be required.

How much does it cost for shipping my medication?

There is currently no cost to have your medication sent to you from our Livewell Pharmacy network.

What courier do you use for shipping?

Our pharmacy partners use Canada Post and Fedex for shipping.

Privacy and Security

Is my information private and secure?

Yes, your security is paramount to Livewell’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Livewell healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Livewell is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Is this legal?

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Livewell adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Is this safe?

Absolutely. All prescriptions obtained via Livewell are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the experts on our medical team. Finally, all Livewell Pharmacies are provincially accredited just like any retail pharmacy.

How is my privacy protected?

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure.

Pricing and Payment

How much is the online visit?

Livewell charges a fee for the online visit, but only if and when you are approved by the healthcare practitioner. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

How much will my medication cost?

It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your medication before insurance, during the online visit but will only be charged once approved. Once approved, your prescription will be sent to the pharmacy and we will process the payment and fill the prescription within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Livewell’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

What payment methods do you accept?

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

When am I charged?

You will be charged for the online visit as soon as it is approved by the healthcare practitioner. From there, and after your prescription is activated by the pharmacy, you will be charged the medication cost for each shipment based on your chosen refill schedule. If you have provided insurance or benefits coverage details, it will be applied according to your plan.


Am I covered by my insurance?

Medication coverage varies greatly between different insurance plans.

The good news is that if you are covered, Livewell can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.

Insurance coverage for medications through Livewell doesn't include the cost of your visit.

Is the online visit covered by my insurance or provincial health plans?

A Livewell online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Is the medication covered by my insurance or provincial plan plans?

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

Get a Mounjaro® prescription online.

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