Mounjaro belongs to the glucose-dependent insulinotropic polypeptide (GIP) and glucagon-like peptide-1 (GLP-1) receptor agonist family of medications.
It’s primarily used as a treatment for type 2 diabetes mellitus, in combination with metformin. These treatments are done as part of an overall treatment plan that includes dietary changes and exercise.
Typically, Mounjaro is used in monotherapy when the person has contraindications or an intolerance to metformin.
For more resources, including a full list of the risks and benefits of Mounjaro, please review the product monograph.
Mounjaro’s main function is to lower your blood sugar levels, by helping your body release more insulin when your blood sugar is high.
Mounjaro also works by reducing levels of glucagon, which is a hormone in your body that prevents blood sugar from decreasing too much.
Mounjaro is primarily used as a treatment for people with type 2 diabetes, in combination with dietary changes and exercise.
In some cases, Mounjaro is used by itself, as part of monotherapy. However, in some cases, it’s used in tandem with other medications.
The most effective treatment plan needs to be determined by a licensed healthcare practitioner, based on each person’s current needs and medical history.
The specific dosage of Mounjaro selected for you will be determined by your healthcare practitioner, but different doses are used the same way.
Mounjaro injections are meant to be used under the skin (subcutaneously), which means you should never inject Mounjaro into muscles or veins.
Follow the instructions on the package of your injection to prepare your dose. The best places to inject Mounjaro are the front of the abdomen (stomach), the front of the thighs, and the upper arms.
You should only ever take your prescribed dose of Mounjaro, and for the medication to work most effectively, it’s best to take it at the same time each week.
The most common side effects from taking Mounjaro injections include:
If you start to experience any serious side effects when taking your Mounjaro injections, be sure to talk to your Livewell healthcare practitioner. They may be able to suggest alternative dosages or medications that may work better for you.
It's important to note that certain people shouldn't use Mounjaro, including:
In addition to this, there areothers who should be cautious about using Mounjaro. These are people who:
If you believe any of these additional conditions could apply to you, be sure to tell your Livewell healthcare practitioner during your assessment. They may be able to suggest alternative medications that could work better for you.
Mounjaro is one of the brand names for the medication tirzepatide. Mounjaro's active ingredient is the tirzepatide molecule.
In Canada, the cost of a one-month supply of Mounjaro will vary depending on your coverage eligibility and the province. The pricing (before insurance coverage) is discussed during your online visit.
Mounjaro comes in 6 different injectable pen formats: 2.5 mg/0.5 mL, 5 mg/0.5 mL, 7.5 mg/0.5 mL, 10 mg/0.5 mL, 12.5 mg/0.5 mL, and 15 mg/0.5 mL. Each pen holds multiple doses (usually 4 doses). Dosing per pen is dependent on your prescription which can be discussed with your Livewell healthcare practitioner.
Yes, you can get Mounjaro online in Canada, but first you’ll need to speak with a licensed healthcare practitioner to ensure Mounjaro is right for you.
If they believe Mounjaro is the right medication for you, they’ll be able to write you a prescription, and with Livewell, you can have your medication shipped directly to your home for free.
Requesting an online Mounjaro prescription through Livewell is a quick, seamless process.
All you need to do is complete an online assessment, at your convenience. One of our healthcare experts will be happy to talk to you about Mounjaro, based on your health and medical history.
You can’t buy Mounjaro online without a prescription, but with Livewell you can get Mounjaro prescribed online, if it’s an appropriate treatment option for you.
Complete a short online assessment, and if you’re approved by a healthcare practitioner, your medication will be shipped to your door for free.
No, you don’t need an appointment at a doctor’s office. You need to speak with a licensed healthcare practitioner, like those you’ll find at Livewell, in order to get Mounjaro online in Canada.
Thankfully, you can complete an online assessment with a registered healthcare practitioner from Livewell, on your schedule. No long waits or sitting around a doctor’s office.
No, getting Mounjaro online in Canada requires a prescription from a licensed healthcare practitioner, like those you’ll find at Livewell.
In some cases, getting Mounjaro may be covered by your insurance company. Speak to your insurance representative to see whether you’re covered to get Mounjaro prescriptions online.
The good news is that if your prescription is covered, Livewell is able to bill your insurer directly, and then mail your medication right to your home at no extra cost.
It's important to note that insurance coverage for online medications through Livewell doesn't include the cost of your assessment.
Livewell is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.
Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship medication outside of these provinces at this time.
No. Livewell provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.
Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialist to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.
Call 911 or proceed to your nearest emergency room immediately. Livewell is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.
After creating an account, you will complete a medical assessment for evaluation by one of the Livewell healthcare practitioners.
During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.
In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.
If your practitioner has determines a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.
You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.
No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Livewell account.
If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.
You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email support@joinlivewell.ca and we’ll look into it.
No. A prescription written by a licensed healthcare practitioner is required for all medication currently provided through Livewell’s service. If you already have a prescription with at least one refill remaining, you can transfer it to the Livewell Pharmacy network.
Please email our Customer Support team at support@joinlivewell.ca and they will be able to assist you with the transfer.
Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.
The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.
All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.
Absolutely. All Livewell shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.
A signature upon delivery may be required.
There is currently no cost to have your medication sent to you from our Livewell Pharmacy network.
Our pharmacy partners use Canada Post and Fedex for shipping.
Yes, your security is paramount to Livewell’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Livewell healthcare practitioner.
Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Livewell is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.
Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Livewell adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.
Absolutely. All prescriptions obtained via Livewell are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the experts on our medical team. Finally, all Livewell Pharmacies are provincially accredited just like any retail pharmacy.
Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure.
Livewell charges a fee for the online visit, but only if and when you are approved by the healthcare practitioner. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.
It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your medication before insurance, during the online visit but will only be charged once approved. Once approved, your prescription will be sent to the pharmacy and we will process the payment and fill the prescription within one to two days.
Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Livewell’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.
We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support
You will be charged for the online visit as soon as it is approved by the healthcare practitioner. From there, and after your prescription is activated by the pharmacy, you will be charged the medication cost for each shipment based on your chosen refill schedule. If you have provided insurance or benefits coverage details, it will be applied according to your plan.
Medication coverage varies greatly between different insurance plans.
The good news is that if you are covered, Livewell can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.
Insurance coverage for medications through Livewell doesn't include the cost of your visit.
A Livewell online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.
Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.