Do I need to talk to a healthcare practitioner?
One of the many benefits of our service is that you don’t always have to, per se, talk to the healthcare practitioner. We use a model where all the relevant information needed by them is asked during the online visit, through a medical assessment questionnaire, so you don’t have to connect with them in person. But, if the practitioner has additional questions after you submit your online visit, they will connect with you via our secure messaging portal, which means you can answer their questions at your own pace, and ask some of your own. However, if you prefer to speak to a doctor in person about your needs, we encourage you to book an appointment with your primary care practitioner or a specialist as Livewell might not be the right fit for you.