Get prescription weight loss medication online

Canadians living with obesity – a BMI over 27 + a co-morbidity OR a BMI over 30. Patients are required to be in Canada while receiving care.

Livewell offers several types of treatment as prescribed by a licensed Canadian healthcare practitioner. These treatments are used for long-term weight management.

Our program includes clinically-approved weight loss medications, educational resources, and the support you need.

We work with you to ensure you’re getting the appropriate treatment based on your goals, health, lifestyle, and any other factors that may impact your body size.

The program has an initial fee of $99, which is only charged if your visit is approved and you are eligible for a prescription.

You will have a monthly follow-up visit with your healthcare practitioner to monitor your progress and make any adjustments to your treatment to make sure it is working for you. These follow-up visits cost $99 each. Once you achieve a steady-state, your visit schedule will change based on your healthcare practitioner’s guidance.

Medication costs for the program are separate and will vary depending on the medication prescribed and your private insurance coverage. Without insurance, the prescription weight loss medication costs vary by medication from $300 per pen to approximately $500 per box in some cases.

Our program recognizes that biological factors have a significant impact on how people gain, lose, or maintain weight. Things like genetics, hormones, and metabolic rate play a key role that diet and exercise alone can’t always overcome.

By combining prescription medication, support and resources to make sustainable lifestyle changes, and access to experts, our custom program meets you where you are so you’re never alone while you work towards your goals.

Livewell is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship medication outside of these provinces at this time.

No. Livewell provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialist to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

Call 911 or proceed to your nearest emergency room immediately. Livewell is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

After creating an account, you will complete a medical assessment for evaluation by one of the Livewell healthcare practitioners.

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.

If your practitioner has determines a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Livewell account.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email support@joinlivewell.ca and we’ll look into it.

No. A prescription written by a licensed healthcare practitioner is required for all medication currently provided through Livewell’s service. If you already have a prescription with at least one refill remaining, you can transfer it to the Livewell Pharmacy network.

Please email our Customer Support team at support@joinlivewell.ca and they will be able to assist you with the transfer.

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

Absolutely. All Livewell shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.

A signature upon delivery may be required.

There is currently no cost to have your medication sent to you from our Livewell Pharmacy network.

Our pharmacy partners use Canada Post and Fedex for shipping.

Yes, your security is paramount to Livewell’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Livewell healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Livewell is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Livewell adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Absolutely. All prescriptions obtained via Livewell are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the experts on our medical team. Finally, all Livewell Pharmacies are provincially accredited just like any retail pharmacy.

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure.

Livewell charges a fee for the online visit, but only if and when you are approved by the healthcare practitioner. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your medication before insurance, during the online visit but will only be charged once approved. Once approved, your prescription will be sent to the pharmacy and we will process the payment and fill the prescription within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Livewell’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

You will be charged for the online visit as soon as it is approved by the healthcare practitioner. From there, and after your prescription is activated by the pharmacy, you will be charged the medication cost for each shipment based on your chosen refill schedule. If you have provided insurance or benefits coverage details, it will be applied according to your plan.

Medication coverage varies greatly between different insurance plans.

The good news is that if you are covered, Livewell can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.

Insurance coverage for medications through Livewell doesn't include the cost of your visit.

A Livewell online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.