We and our service providers comply with the laws and regulations under applicable privacy laws in Canada, and specifically the Personal Information Protection and Electronic Documents Act (Canada) and the Personal Health Information Protection Act (Ontario) and the regulations thereunder.
We obtain information about you through the means discussed below when you use the Services. Please note that we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use part or all of our Services.
Information You Provide to Us. We collect a variety of information that you provide directly to us. For example, we may collect your name and email address on our Contact Us page so we can reply to a message you post there. We collect your information when you open an Account and when you interact with our medical team on our App. For example, we will collect identification and contact information, such as your name, mailing address, date of birth, and payment information to be able to properly identify you, contact you, and process a credit card payment for your subscription to our Services. We will also collect information that you disclose to our medical team on our App, such as your medical history, surgeries, allergies, and other information that a medical professional may need to determine if you are eligible to receive the Services. You are under no obligation to provide us with all or some of the information required to open an account and to receive the Services, however it might preclude you from receiving our Services.
We may also collect information from you through:
The exact types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you includes:
Information We Collect Through Automated Means. We collect certain information about your use of the Services and the devices you use to access the Services, as described in this Section. As discussed further below, we and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies, SDKs, and similar tools, to assist in collecting this information.
When you use our Services, we collect and analyze information such as your IP address, the geographic location of your IP address, browser types, browser language, operating system, software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our sites, the date and time you used the Services, error logs, and other similar information.
Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services.
Information We Collect From Social Media and Other Content Platforms When you “like” or “follow” us on Facebook, Instagram, Twitter, or other social media sites, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We also collect your information if you sign up for one of our promotions or submit information to us through social media sites.
Similarly, if you choose to connect your App to third-party platforms or tools, or with other apps on your device (e.g., health or fitness monitoring platforms or tools, or your contacts, photos, or calendar), such third parties and tools may allow us to have access to and store additional information as it relates to your use of the Services (e.g., to access your calendar to help you schedule an appointment). If you do not wish to have this information shared, do not initiate these connections.
Information We Receive From Other Sources
We work closely with third parties (including, for example, third party intermediaries, such as the physicians, medical professionals, and pharmacies with whom we partner to provide you with the Services and their health care services, sub-contractors in technical, advertising networks, analytics providers, and search information providers). Such third parties will sometimes provide us with additional information about you.
In connection with providing you with the Services, we may use your information for our business purposes to:
Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including for research and marketing purposes, and may also share such data with any third parties, including advertisers, promotional partners, and sponsors.
We may share your information for business purposes in the following ways:
We take a variety of technical and organizational security measures to protect your information against unauthorized access, disclosure theft or misuse. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the security of your information transmitted to, through, or on our Services or via the Internet and that any such transmission is at your own risk. Where you have chosen a password that enables you to access the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. The information you share in public areas may be viewed by any user of the Services
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
You may request a copy of your account information, and we will provide it to you at no charge. You can request your account information by contacting us at email@example.com. Before we grant you access to your account information, we will first authenticate you to confirm your identity. We will handle all access requests promptly, subject to applicable privacy laws.
Medici Technologies Inc.
4035 Rue Saint-Ambroise #314
Montreal, QC H4C 2E1