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Ozempic®

Ozempic® is a safe, doctor-prescribed medication. With our same-day medical visits and GLP-1 medications, we help you achieve your health goals safely and quickly.
Health Canada approved medication
Prescribed online the same day (if eligible)
Free discreet shipping, or pharmacy pick-up
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Important safety information
About Ozempic®

What is Ozempic®?

Ozempic® is an injectable medication that helps the body better regulate blood sugar levels. It helps you feel fuller longer and reduces cravings. Ozempic® mimics natural hormones that control blood sugar production. It also slows down digestion, so less sugar is absorbed from food into the bloodstream.
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How to take Ozempic®

Ozempic® comes in the form of a pre-filled injector pen. It is self-administered as a subcutaneous injection in the stomach, thigh, or upper arm once a week on the same day every week. You can take Ozempic® with or without food. Your Livewell medical provider will guide you on a treatment regimen that may include an increase in dose every four weeks.

Common Ozempic® side effects

The most common side effects of Ozempic® are gastrointestinal-related (nausea, diarrhea, indigestion and constipation) which typically diminish over time. If you’re concerned about side effects, reach out to your Livewell healthcare practitioner.
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How to get Ozempic® online through Livewell

No need to schedule an in-person doctor visit or go to the pharmacy. Here's what to expect.
Today
Simple consultation
Answer a few questions about your symptoms and health history.
Within 24 hours
Connect with a provider
A licensed medical provider in your province will determine if treatment is right for you.
Within 2-3 days
Free delivery
Your medication will ship discreetly to you for free, if prescribed.



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Your data is secure and protected by medical secrecy

Trusted by over 45,000 Canadians

Amazing
I was a little nervous about trying this out since they are new and don't have a lot of reviews but I was very happy with the service. Very fast shipping and the help team was responsive and answered my questions. Amazing
Ontario
Non incentivized review
Really nice and helpful
Received my prescription super quickly. The medical staff were really nice and helpful and provided me with the type of medication that I wanted, so nothing but good things to say.
Quebec
Non incentivized review
Love the service!
I was happily surprised to see that this service exists in Canada. It was very simple to use, shipping was fast, and you have a chance to connect with a health care provider if you have any questions. Love the service!
Ontario
Non incentivized review

Frequently asked questions about Ozempic®

What is the difference between Ozempic and semaglutide?

Ozempic is one of the brand names for the medication semaglutide. Ozempic's active ingredient is the semaglutide molecule.

How much is a one month supply of Ozempic?

In Canada, the cost of a one-month supply of Ozempic will vary depending on your coverage eligibility and the province. The pricing (before insurance coverage) is discussed during your online visit.

How many doses are there in an Ozempic pen?

Ozempic comes three multi-use injectable pens. The red label pen contains 2 mg of semaglutide, the blue Label contains 4 mg of semaglutide and the yellow label (not yet available in Canada) contains 8 mg of semaglutide. Dosing per pen is dependent on your prescription which can be discussed with your Livewell healthcare practitioner.

Can I get an Ozempic prescription online?

Yes, you can get Ozempic online in Canada, but first you’ll need to speak with a licensed healthcare practitioner to ensure Ozempic is right for you.

If they believe Ozempic is the right medication for you, they’ll be able to write you a prescription, and with Livewell, you can have your medication shipped directly to your home for free.

How do I get an Ozempic prescription?

Requesting an online Ozempic prescription through Livewell is a quick, seamless process.

All you need to do is complete an online assessment, at your convenience. One of our healthcare experts will be happy to talk to you about Ozempic, based on your health and medical history.

Can I buy Ozempic online?

You can’t buy Ozempic online without a prescription, but with Livewell you can get Ozempic prescribed online, if it’s an appropriate treatment option for you.

Complete a short online assessment, and if you’re approved by a healthcare practitioner, your medication will be shipped to your door for free.

Do I need an appointment to get an Ozempic prescription in Canada?

No, you don’t need an appointment at a doctor’s office. You need to speak with a licensed healthcare practitioner, like those you’ll find at Livewell, in order to get Ozempic online in Canada.

Thankfully, you can complete an online assessment with a registered healthcare practitioner from Livewell, on your schedule. No long waits or sitting around a doctor’s office.

Is Ozempic available over-the-counter?

No, getting Ozempic online in Canada requires a prescription from a licensed healthcare practitioner, like those you’ll find at Livewell.

‍Is Ozempic covered by insurance?

In some cases, getting Ozempic may be covered by your insurance company. Speak to your insurance representative to see whether you’re covered to get Ozempic prescriptions online.

The good news is that if your prescription is covered, Livewell is able to bill your insurer directly, and then mail your medication right to your home at no extra cost.

It's important to note that insurance coverage for online medications through Livewell doesn't include the cost of your assessment.

What is Livewell?

Livewell is Canada’s first truly integrated healthcare platform. We provide on-demand treatment for everyday health needs like weight loss, mental health, sexual health, and more. Founded in 2019, our digital-first approach to healthcare includes everything from diagnosis to prescription — all accessible from the comfort of home.

Who can use Livewell?

Anyone who is 18 years or older older (16 or older for acne and birth control prescriptions), and is located in Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan or Ontario. We cannot ship medication outside of these provinces at this time.

Does Livewell replace my doctor?

No. Livewell provides a faster, hassle-free way for you to get a prescription to certain medications but our service does not replace your primary care provider. For matters that extend beyond obtaining a prescription lifestyle medication safely and easily, we encourage you to consult your primary health practitioner in person — whether for checkups, personal health concerns, or to inform them about the medications you are currently using.

Can I be accurately assessed remotely?

Absolutely. Our online assessments have been designed to ask all the necessary questions required for diagnosis. We've worked with specialist to create an assessment process that can provide sufficient information for the healthcare practitioner to determine whether or not you are eligible for a prescription and craft an appropriate treatment plan.

It's an emergency. What do I do?

Call 911 or proceed to your nearest emergency room immediately. Livewell is not intended for medical emergencies. Once the emergency has been addressed or resolved, contact your prescribing practitioner to inform them of your experience as this may impact your current treatment plan.

How does this visit work?

After creating an account, you will complete a medical assessment for evaluation by one of the Livewell healthcare practitioners.

During your assessment, you will have the opportunity to send your practitioner questions via secure messaging.

In most cases, practitioners will complete your assessment with secure messaging alone but sometimes they may determine you require an audio or video visit and/or further diagnostic testing to help determine the best treatment plan for you.

If your practitioner has determines a prescription treatment is appropriate, they will approve your visit and write you a prescription. Our pharmacy will then ship your prescription to your home.

You’ll be able to message your healthcare practitioner if you have questions about your medication or want to make changes to your treatment at any time.

Do I need to complete my online visit at a scheduled time?

No. We use an asynchronous telemedicine model so you can complete your online visit in your own time and we save your progress so you can come back later to finish it.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

Does the online visit require a phone or video appointment?

Most assessments do not require a phone or video conversation. Once a prescriber has reviewed the info in your assessment they will respond to you via secure instant messages that you can access within your Livewell account.

If you are completing a visit in the mental health or weight loss categories, your healthcare practitioner may require a phone or video call to discuss your medical profile further during the assessment process.

How quickly will a healthcare practitioner review my online visit?

You can expect to receive a response from a healthcare practitioner within 24 hours of submission. If you’ve been waiting longer than this, please email support@joinlivewell.ca and we’ll look into it.

Can I just get the medication and skip the online visit?

No. A prescription written by a licensed healthcare practitioner is required for all medication currently provided through Livewell’s service. If you already have a prescription with at least one refill remaining, you can transfer it to the Livewell Pharmacy network.

Please email our Customer Support team at support@joinlivewell.ca and they will be able to assist you with the transfer.

How long will it take to get my medication?

Not long. After completing your assessment, a practitioner will generally respond within 24 hours, and often much sooner.

The pharmacy will process and fill your prescription within 2-3 business days of your prescription approval date if there is nothing blocking them from doing so.

All packages are shipped via Express Post, which usually takes 2-3 business days. You will receive an email with your tracking number once your treatment has been shipped.

Is your packaging discreet?

Absolutely. All Livewell shipments arrive in a nondescript blister package so you can have your medication shipped wherever makes sense for you as long as there is someone there to sign for it.

Do I have to be home to receive my package?

A signature upon delivery may be required.

How much does it cost for shipping my medication?

There is currently no cost to have your medication sent to you from our Livewell Pharmacy network.

What courier do you use for shipping?

Our pharmacy partners use Canada Post and Fedex for shipping.

Is my information private and secure?

Yes, your security is paramount to Livewell’s mission. Personal health information provided during your medical assessment is strictly and legally confidential between you and the Livewell healthcare practitioner.

Beyond that, all your account information (including the medical assessment, credit card, and shipping information, etc.) is also stored safely and securely. Livewell is compliant with all federal and provincial health privacy legislation. It is our duty to protect your data with comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

Is this legal?

Yes! In Canada, only a licensed healthcare practitioner can write a prescription, and only a registered pharmacist can fill that prescription. We are supported by leaders in the Canadian pharmacology and specialized medical fields. Livewell adheres strictly to all the regulations set forth by all applicable Colleges of Pharmacists and Colleges of Physicians and Surgeons in which we operate.

Is this safe?

Absolutely. All prescriptions obtained via Livewell are provided by licensed Canadian healthcare practitioners—the same as you would get at a hospital, doctor’s office, or clinic. These practitioners do not provide prescriptions unless they deem it medically safe and appropriate to write them based on your medical profile and assessment answers. Our assessments have been crafted by the experts on our medical team. Finally, all Livewell Pharmacies are provincially accredited just like any retail pharmacy.

How is my privacy protected?

Your privacy is our top priority. All your data is 256 bit SSL/TLS encrypted, and we take significant steps to keep your data secure.

How much is the online visit?

Livewell charges a fee for the online visit, but only if and when you are approved by the healthcare practitioner. In most cases the fee is $40 but varies by treatment category. The visit fee includes a prescription valid for up to a year (depending on the condition) and on-going support from the healthcare practitioner or pharmacist.

How much will my medication cost?

It depends. Medication costs vary from treatment to treatment but will be in line with what you would pay at a pharmacy in person. You will see the estimated cost of your medication before insurance, during the online visit but will only be charged once approved. Once approved, your prescription will be sent to the pharmacy and we will process the payment and fill the prescription within one to two days.

Keep in mind that you won’t necessarily need to pay the full price yourself. If you have insurance, Livewell’s partner pharmacies will bill your insurer directly. You may also be eligible for financial support in your province.

What payment methods do you accept?

We accept all major credit cards for any aspect of your treatment not covered by insurance or other financial support

When am I charged?

You will be charged for the online visit as soon as it is approved by the healthcare practitioner. From there, and after your prescription is activated by the pharmacy, you will be charged the medication cost for each shipment based on your chosen refill schedule. If you have provided insurance or benefits coverage details, it will be applied according to your plan.

Am I covered by my insurance?

Medication coverage varies greatly between different insurance plans.

The good news is that if you are covered, Livewell can bill your insurer directly, and then ship your medications right to your door at no additional cost to you. We recommend that you upload your private and/or provincial benefit card during the online visit so that our pharmacy partner can apply any coverage you are eligible for before shipping your meds.

Insurance coverage for medications through Livewell doesn't include the cost of your visit.

Is the online visit covered by my insurance or provincial health plans?

A Livewell online visit is considered asynchronous since it is conveniently completed through a secure chat bases system. Currently, asynchronous visits are not covered by insurance or provincial health plans so you will be charged a visit fee, depending on the category of treatment you are requesting.

Is the medication covered by my insurance or provincial plan plans?

Medication coverage varies greatly between different plans, provinces, and has specific criteria that determine eligibility. For private insurance, we recommend contacting your benefits administrator with your details and the Drug Identification Number (DIN) and the drug name to determine your coverage.

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Important safety information
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