What can we help you with today?
Birth Control
Acne
Erectile Dysfunction
Weight Loss
How it works
Complete your online visit
Take a short quiz and have a text-based consultation with an licensed Canadian medical provider.
Get your prescription
We carry most generic and brand name medication. If you’re not sure, our medical team can recommend one for you.
Free 2-day shipping
We ship your medication to your door, in a discreet package, for free.
Trusted by over 45,000 Canadians
Amazing
I was a little nervous about trying this out since they are new and don't have a lot of reviews but I was very happy with the service. Very fast shipping and the help team was responsive and answered my questions. Amazing
Ontario
Non incentivized reviewReally nice and helpful
Received my prescription super quickly. The medical staff were really nice and helpful and provided me with the type of medication that I wanted, so nothing but good things to say.
Quebec
Non incentivized reviewLove the service!
I was happily surprised to see that this service exists in Canada. It was very simple to use, shipping was fast, and you have a chance to connect with a health care provider if you have any questions. Love the service!
Ontario
Non incentivized reviewWhat is Livewell?
Livewell is a 100% online telehealth platform that connects patients to licensed healthcare professionals in all Canadian provinces. We offer support for conditions ranging from sexual health to skincare. Through our simple online process, you can answer a few questions and connect with a licensed medical provider, who can recommend a customized treatment plan, including over-the-counter products and prescription treatment, if appropriate, shipped right to your door.
How does Livewell work?
First, complete an online intake form to gather info for your healthcare provider about your symptoms and medical history. We will then match you with a licensed provider licensed in your province who will review the information you provide and evaluate your treatment options. Your provider might follow up with questions which you can respond to using our secure online message portal. If your treatment plan includes a prescription, it will be delivered to the shipping address you provided in discreet packaging in a few days once your provider completes your evaluation. If your provider determines a prescription isn’t appropriate for you, they will provide you with information about next steps.
Is my personal information safe?
We take your privacy and the security of your information very seriously. We've designed the Livewell platform to comply with all applicable privacy laws and have implemented a variety of technical and organizational security measures to protect your information against unauthorized disclosure or access. Please read our Privacy Policy for more details about how we collect, use, and protect your data.
Who are the healthcare professionals on Livewell?
All of the doctors and nurse practitioners on the Livewell platform are Canadian-licensed healthcare professionals. Each doctor or nurse practitioner undergoes an extensive background check and license verification process. When you message or talk with a doctor or nurse practitioner on the Livewell platform, you can see their license and credentials any time you want.
Ready to get started?
